111 casino Privacy Policy

1 Introduction and Scope

111 casino ("we", "our", "platform") has established this privacy policy so that every member who uses our website and related services has a clear understanding of how their personal information is used. If you register with or use 111 casino, the terms of this policy will apply to you.

This policy should be read alongside our Terms and Conditions. If there is any conflict between the two documents, the Terms and Conditions will take precedence.

We may update this policy from time to time. Before any changes take effect, we will notify you via your registered email or through a clear notice on the website.

2 Information We Collect

111 casino may collect the following types of information from you:

2.1 Information You Provide Directly

• Your name, email address, mobile number, and date of birth provided at registration.
• National ID or passport details submitted for identity verification.
• Your bKash, Nagad, or Rocket number or bank account details provided during financial transactions.
• Any information shared when contacting our support team.

2.2 Automatically Collected Information

• Your device's IP address, browser type, and operating system.
• Login times, page visit patterns, and session-related data.
• Usage statistics collected through cookies and similar technologies.
• Game history, bet amounts, and transaction records.

3 How We Use Your Information

Collected information is used only for the following purposes:

3.1 Service Operation and Improvement

We use this information to create, verify, and manage your account; to process deposits, withdrawals, and other financial transactions; and to make 111 casino's games and features accessible to you.

3.2 Security and Fraud Prevention

We process information to ensure account security, detect unauthorised access, and carry out the checks required to prevent money laundering.

3.3 Support and Communication

We use contact information to resolve your complaints or questions and to send you important service-related messages.

3.4 Regulatory Compliance

Your information may be needed to meet applicable legal obligations and to implement our responsible gaming guidelines.

4 Sharing and Disclosure of Information

111 casino never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Information may be shared with trusted service providers for limited purposes such as payment processing, technology infrastructure, and security verification. These partners will only receive information for their specific tasks and may not use it for their own purposes.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a government authority, or an applicable legal obligation.

4.3 Fraud Investigation

Information may be provided to the relevant authorities when required to investigate account fraud, money laundering, or other unlawful activity.

5 Data Security Measures

111 casino has put in place industry-standard technical and administrative measures to protect your information.

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Sensitive information is stored on encrypted servers and regular security audits are conducted.
• Strong passwords and, where required, OTP verification are used for account access.
• Only authorised staff can view personal information, through strict access controls.
• A defined plan is in place for rapid response in the event of a data breach.

However, transmitting information over the internet is not entirely without risk. While we strive to ensure the highest level of protection, we cannot accept liability for every type of security incident.

6 Cookie Policy

111 casino uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security — these cannot be turned off.
• Analytics cookies: Used to understand site usage statistics — you can turn these off if you wish.
• Preference cookies: Used to save your language and other preferences.

6.2 Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent some features of the site from working properly.

7 Data Retention Period

We keep your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Financial records and identity verification information may be retained for a specified period after account closure, in accordance with applicable law.
• Customer support conversations may generally be kept for up to three years.
• Information from inactive accounts is reviewed periodically and securely deleted when no longer needed.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. After verifying your identity, we will provide a copy of that information.

8.2 Right to Correction

If any information held in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing transactions, it may not be possible to delete all information immediately.

8.4 Right to Opt Out of Marketing Communications

You may request to unsubscribe from promotional emails or messages at any time.

9 Protection of Minors' Information

111 casino provides services only to persons aged 21 and above. We do not knowingly collect personal information from minors.

If any person provides a false age at registration, their account will be closed and the related information will be deleted through the appropriate process. For more details on responsible gaming, please read our responsible gaming guidelines.

10 Third-Party Websites and Links

111 casino's website may occasionally reference third-party services. However, this policy applies only to 111 casino's own services. Third-party platforms and services have their own privacy policies, for which we are not responsible.

11 Policy Changes and Consent

111 casino reserves the right to change this privacy policy at any time as needed. For significant changes, a clear notice will be sent to your registered email or posted on the site. Continued use of the site after any changes indicates that you have agreed to the updated policy.

If you have any questions about this policy, please visit our FAQ section or contact our support team directly.